Welcome to the Customer Support page for Durban Curry Lovers, UK.
We are here to assist you with any questions, concerns, or issues you may have. Your satisfaction is our priority, and we strive to provide excellent service at every step.
1. Contact Us
If you need assistance, please reach out to us using the following contact details:
- Email: sales@durbancurrylovers.co.uk
- WhatsApp: +44 738 828 0370
We aim to respond to all inquiries within 24 hours during business days.
2. Common Support Topics
Here are some of the ways we can help:
a. Order Inquiries
- Need an update on your order status? Contact us with your order number.
- We process and dispatch orders within 2 working days. Delivery times vary based on location.
b. Returns and Refunds
- Not satisfied with your purchase? You can return eligible items within 14 days of receipt.
- For detailed instructions on returns and refunds, visit our Returns and Refund Policy.
- Perishable items are non-refundable unless faulty.
c. Product Issues
- Received a faulty, damaged, or incorrect item? Let us know immediately with a description and photos, if possible.
- We will resolve the issue promptly and ensure you are compensated appropriately.
3. Helpful Policies
Here are quick links to important policies that might assist you:
4. Customer Satisfaction
We value your feedback and are committed to continuously improving our services. If you have suggestions or comments, don’t hesitate to contact us.
Thank you for choosing Durban Curry Lovers, UK. We look forward to serving you!