OFFICIAL UK RESELLER

Terms & Conditions


PLEASE NOTE: WE RESERVE THE RIGHT TO CANCEL ANY ORDER WHICH THE COST OF SHIPPING IS NOT CALCULATED PROPERLY. THE SITE HAS JUST LAUNCHED AND WE ARE STILL WORKING OUT SOME OF THE INTEGRATIONS.

1. Introduction

Welcome to Durban Curry Lovers, UK (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and services, including placing orders for delivery of our products. By using our website or making a purchase, you agree to these terms in full. If you disagree with any part of these terms, please refrain from using our website.

2. About Us

Durban Curry Lovers, UK, is an independent reseller of Durban Curry Lovers, based in South Africa. Our products are available for delivery both within the UK and internationally. All orders are subject to availability and acceptance by us.

3. Placing an Order

3.1. By placing an order, you agree that:

  • You are legally capable of entering into binding contracts.
  • The information you provide is accurate and complete.

3.2. Once an order is placed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. Acceptance occurs when we dispatch the items.

3.3. Orders can be placed on our website and will be dispatched approximately within 2 working days. Delivery times may vary based on your location.

4. Pricing and Payment

4.1. All prices listed on our website are in GBP (£) and include VAT where applicable. Delivery charges are calculated at checkout and displayed before completing your purchase.

4.2. Payment is required at the time of ordering. We accept major credit and debit cards, as well as other payment methods specified at checkout.

4.3. International orders may be subject to additional duties or taxes based on the destination country. These costs are the responsibility of the customer.

5. Delivery

5.1. We aim to dispatch orders within 2 working days. Standard door-to-door delivery times vary based on the destination.

5.2. Delivery delays caused by unforeseen circumstances, such as courier issues or customs processing for international orders, are beyond our control. In such cases, we will keep you informed.

5.3. It is your responsibility to ensure the delivery address provided is accurate. We are not liable for failed deliveries due to incorrect address details.

6. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving your order. To qualify:

  • The product must be unused and in its original packaging.
  • Perishable or customized items are non-refundable unless faulty.

6.2. Customers are responsible for return shipping costs unless the item is faulty or incorrectly supplied.

6.3. Refunds will be processed within 14 days of receiving the returned item in satisfactory condition.

7. Customer Support

For support, you can contact us via:

We aim to respond to all inquiries within 24 hours during business days.

8. Intellectual Property

All content on our website, including text, images, and logos, is our property or used with permission. Unauthorized use is prohibited.

9. Limitation of Liability

9.1. We will not be held responsible for any indirect, incidental, or consequential losses arising from your use of our website or services.

9.2. Our liability for direct losses arising from our breach of these Terms and Conditions shall be limited to the value of the order in question.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services indicates your acceptance of any changes.

12. Privacy

Your personal data is processed in accordance with our Privacy Policy, available on our website.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Official UK Reseller